To Report an Outage
 
  • Check your fuses and circuit breakers. Do your neighbors have electricity?
  • If the problem appears to be with the Cooperative's lines, call the following phone number. Give your name and map number, which is found at the top right corner of your electric statement.
  • For service outages call: 1-800-232-4797
  • Local calls dial direct: 1-217-593-7701
  • Watch for current news releases below:

If you have wiring damaged close to your house, it may be wiring on your side of the service point. The Cooperative can only fix what belongs to the Cooperative; that is, everything before the service point. An electrician must be called upon to fix everything on the member side of the service point. For a definition of service point, see below: